What is the standard turnaround time?
Standard crown and bridge cases typically have a 5-7 business day turnaround time. We also offer expedited rush services for urgent patient needs.
What types of materials do you use?
We only use FDA-approved, high-quality materials including multi-layered zirconia, E.max lithium disilicate, and premium dental alloys for all restorations.
How can I request a laboratory price list?
Dentists can request our current fee schedule by calling the lab directly or clicking the 'Request Pricing' button located on our home page.
General Lab FAQs
How do I submit a laboratory case?
Cases can be submitted digitally through our portal or physically by scheduling a local courier pickup. Please include a completed prescription form with each case.
What is your remake and adjustment policy?
We stand by our precision. If a restoration requires a remake due to a laboratory error, we will remake it at no cost within our warranty period.
Do you support digital impressions?
Yes, we are fully integrated with all major intraoral scanners, including iTero, 3Shape, and Medit, for a fast and highly accurate digital workflow.
Service Area FAQs
Which areas of San Diego County do you serve?
We provide daily pickup and delivery services throughout Chula Vista, National City, and the greater San Diego metropolitan area.
What are your local pickup and delivery schedules?
Our drivers operate on scheduled routes Monday through Friday, ensuring reliable turnaround times for all local cases submitted within our primary service zones.
Do you offer shipping for clinics outside San Diego?
Yes, we provide prepaid shipping labels for dentists located beyond our local delivery routes, serving professionals across San Diego County and throughout California.
Still Have Questions?
Our team at King Crown Dental Lab is here to provide the clinical support your practice needs.
